What would you do if a team member was not performing well? (6) I am unable to send or receive calls from my home or neighborhood. Posted: (6 days ago) Panda Express 3.6 Orlando, FL 32827 (Orlando International Airport area) Estimated $28.4K - . exclamation marks in sentences of your own. Additionally, the successful candidate must be able to work flexible hours, including nights and weekends. 661 solutions. Talk to the interviewer about your thoughts on honesty in the workplace. Do you rely on past experiences? As a Shift Lead, you gain a diverse range of skills to develop yourself and others. Continuous improvement can help Panda Express Shift Leaders identify opportunities to reduce waste, increase customer satisfaction, and streamline processes. Test. Food Safety: Local/municipal requirements, such as Food Handler certification, acquired at applicant's own expense. ", "If I caught an employee stealing, I would report the incident immediately. As a customer of Panda Express in the past, I appreciate the value you put on customer service. Table Games Shift Manager. This will lead to increased productivity and better customer service. You can also demonstrate that you've done basic research into the company's values or mission by sharing 1-2 specific ways the company enables employees to reach their potential. If you are looking for Panda Express Interview Questions you have come to the right place. Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Finally, talk about the outcome you achieved. ", "I would say about a 9. Good Standing: With alignment from a Panda OPS leader, employees must meet expectations and there must be a individual . Using the STAR approach will ensure you include all the important parts of your example: Talk about a Situation or Task (S-T), the Action you took (A), and the Results your achieved (R). . Full-time. All in all, it was worth it to speak up. When it comes to clients, I will apologize on behalf of the company for errors. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. ", "My first reaction is to access the situation. After you do your research on the company, write down some questions that came up for you. Share one or two examples of how youve excelled in similar environments in the past. The highlight for the interviewer the primary factors that made your leadership style a success. This includes understanding how to use new software systems for ordering, inventory management, customer service, and more. 21 terms. - How long has this role been vacant? I also consider myself somewhat of a foodie who enjoys trying new foods I've never experienced.". You will gain hands on experience in cooking and preparing Panda favorites for our guests. By creating an environment where everyone feels valued and respected, shift leaders can foster collaboration and trust among their teams. Flashcards. 9.manager key- posession by pic/manager, 1. lock back door-all times 8. cashier drawer count- verify by pic They are interested in learning about your personality and what motivates you. Growing your career as a Full Time Shift Leader is an incredible opportunity to develop excellent skills. As a shift leader, you may be responsible for managing the restaurants inventory. Describe the specific Task you were supposed to accomplish. Great Compensation Package and Bonus Opportunity. ", "Yes. We do not claim our questions will be asked in any interview you may have. Then find a resolution and finally determine how it began in the first place.". 92 terms. Shift Lead Qualifications. Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. Practice 31 Panda Express Interview Questions. Maybe you have read case studies that you lean on in these instances. izzy_garza. Applicants to the Panda Leaders Scholarship Program must: Positions: Be full-time Panda Restaurant associates, in the position of Shift Leader, Training Leader, General Manager, Assistant Manager, Chef, Cook, Multi-Unit Manager or Support Center Associate (up to P3 level.) Can you tell us about your previous work experience? Full-time. You can enhance this answer by talking about why food safety knowledge is important in order to protect customers and employees, ensuring repeat business, and grow company revenue. - What is the company's primary goal for this position in the next 12 months? If you are Food Safety Certified, be sure to bring that certification with you to your interview. Panda Express Interview Questions and Answers. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. (5) The service has been sporadic. Test. Well done. This is what makes your interview answer uniquely yours. 6.cctv working- check daily "My schedule is very open except for Monday evenings. Upgrade to remove ads. ", "I have researched Panda Express a great deal, before coming in today. You can help them set goals by providing them with tools and resources to help them achieve their goals. Panda Restaurant Group, the world leader in Asian dining experiences and parent company of Panda Inn, Panda Express and Hibachi-San, is dedicated to becoming a world leader in people development. Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, average salary for a Shift Leader is $32,888 per year in United States, The Ultimate Job Interview Preparation Guide. Many of the staff panicked, but I relied on my training, found the fire extinguisher, put the fire out, and made sure that everyone was okay and uninjured. Make sure you have an answer ready for this question because they will ask it. NEW! 1 all food is cooked 165+ It's been over 6 years since I've been in the industry.". This can include tracking sales numbers, ensuring that employees are following company policies and providing feedback to team members. ", "I can be a follower when necessary; however, I am naturally a leader at heart. Education and Experience: * Some high school. The biggest success factor I believe is communication. You can strengthen this answer by talking about how you handle a setback. From there, they may be promoted to general manager, and then to district manager. Ultimately, a top shift leader should be . Associate discounts for many brands What was the outcome, and what did you learn? Here you will read about how to successfully answer Panada Express Interview Questions and Panda Express Interview Tips. If I could further my education in any way, I would choose to take courses in leadership and management. 4 all meat in preptable and prep cooler holds 40 and below This is a solid response. You've talked about which social media platforms you use and how they enable you to connect with the company. You've used a strong example with a positive outcome. **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. Shift Leader Panda Express 908 East Broadway Road, Tempe, AZ 85282 Interview as soon as Tue, 5:00 PM. Dont wear too much jewelry and if you have long hair wear it back. "When a major problem arises, my first instinct is to take a step back and absorb what just happened. As America s favorite Chinese restaurant, Panda Express has close to 2,000 locations globally and continues to grow over 100 restaurants annually. Panda Express Shift Leaders work in a fast-paced, customer-oriented environment. Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. ", "I was always raised to be honest so yes - I do believe that honesty is the best policy. 6.cash pull- dont exceed $600 ", "Stress is part of any demanding job, and I have learned to embrace it. ", "I take public transit; however, I find it to be very reliable. I can see the balance you're trying to find in this answer. You've answered in a way that shows your desire to help your team while also meeting customer needs. You can also talk about how you communicated when issues arose in order to quickly solve problems and maintain team momentum. 1. bank desposit daily You can also refer to any positive employment references. 13 temp long isnt falsified, 5 Or maybe you are limited on time and have a deadline rapidly approaching. Is the service always consistently good? Terminations and corrective discipline measures can be very difficult to do but, with experience, they do get more comfortable. Give examples of times when you went over and above to meet cleanliness standards in your previous role(s). Finally, share the Result and how you contributed to the successful outcome.". Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives. $18 to $24 Hourly. If you dont have direct leadership experience, you can talk about other ways youve helped teams or groups succeed. 401K with company match There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Only $35.99/year. The first restaurant opened in. Median Annual Salary: $29,727 ($14.29/hour) Top 10% Annual Salary: $36,050 ($17.33/hour) Customers love when you go above and beyond for them which will, in turn, generate more business. Should I end up on these social platforms, I will be sure to follow Panda Express. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. This can help you identify areas where your team members need additional training or support. They even hired a fobby chinese girl to work the drive thru for that authentic Chinese fast food experience. ", "I am not involved with social media; however, I can only imagine that your posts are fun and mouthwatering. All Rights Reserved, Panda Restaurant Group, Inc. is an Equal Employment Opportunity Employer. If you are strong in communication, presentation and have the right experience for the job, then apply for the position of Shift Leader at Panda Express today! (13) Please notify me of your plan. State that you dont think money is a great motivator but that taking the time to praise your employees for good work goes a long way. I Would like to be part of team that encourages employees to reach their potential and makes them feel like valued employees. 8 1 working toilet This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I can see where you're headed! Consider demonstrating your knowledge of the industry and the company's offerings by naming 1-2 of the company's primary competitors and sharing more specifically what makes Panda Express a standout dining choice. This is also best answered by sharing an example of a time when you assessed a problem, worked to resolve it, achieved a positive outcome, and then addressed the root cause to prevent the issue from recurring. Assure the interviewer that you are trustworthy and honest. A shift leader at Panda Express is responsible for overseeing the daily operations of the restaurant. I guided new employees through the onboarding process as well as continued advanced training.". ", "I would need a refresher on the business management aspect. ", "I have always taken pride in the fact that I am responsible and trustworthy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. You've done a good job asking an open-ended question that can't be answered with a simple "yes" or "no." The interviewer wants to know if your reactions to problems reflect maturity and professionalism. Lead and motivate a team of associates to ensure that all customer orders are prepared accurately, quickly, and with the highest quality standards, Ensure that all food safety protocols are followed in accordance with company policies and local health regulations, Monitor and maintain inventory levels, ensuring that all products are stored properly and rotated according to established guidelines, Train new employees on proper procedures for preparing food, operating equipment, and providing excellent customer service, Maintain a clean and organized work environment, including floors, counters, shelves, and storage areas, Assist customers with their orders, answering questions about menu items and making recommendations as needed, Handle cash transactions accurately and efficiently, balancing the register at the end of each shift, Resolve customer complaints or concerns in a professional manner, Monitor employee performance and provide feedback and coaching when necessary, Prepare daily reports and submit them to management, Develop and implement strategies to increase sales and profitability, Participate in weekly meetings with other shift leaders to discuss operational issues and opportunities. At that company, we are well aware of FDA rules and regulations and I wanted to ensure that we were not in violation of any laws.". What do you enjoy about the culture, and how does it align with what you are seeking? Otherwise, try and tell them how your previous work experience relates to the job you are applying for at Panda . The king ordered the *peons* to What was the significance of the *Mendez* v. *Westminster* court decision? 182 reviews of Panda Express "Panda Express + DRIVE THRU = no shame while ordering 2 two combo meals and extra fatty egg rolls.and a diet coke. This is a great answer as no company wants to spend many hours training their employees. (9) I am upset. I also had to operate the restaurants ovens and fryers, which are very similar to those used at Panda Express.. Great! 3538 Total Views Apply for Job Recommend to a Friend Sign Up for Job Alerts Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants . They also offer competitive wages.". Monterey Park, CA. Say you would put them on a performance review and tell them what they are doing wrong and areas they need to improve on. Module 1 Panda Express. * Within the range, individual pay is determined using various factors, including . ", "I stuck up for an employee bullied in the workplace. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Speak about times in your career that your employers have relied on you. Assure the interviewer that you have researched the workplace culture at Panda Express. How would you deal with a difficult customer? ", "Absolutely. It's best, to be honest, and tell the truth whenever possible. The workplace provides opportunities to be both a leader and a follower. Dallas, TX 75261. Keep your answer simple. This meant that I needed to multitask between taking orders, delivering food and checking on customers. Employers ask this question to make sure youre comfortable working in an environment where you need to multitask and prioritize your tasks quickly. Click the links below to learn more about E-Verify. Know Your Worth. Averages based on self-reported salaries. Dive deep into company history, current jobs, hiring trends, demographics, and company reviews. It's something for which I am very passionate. If you are applying for an entry-level position then dress business casual. ", "I know every company's protocols are different but my first instinct would be to immediately contact HR to determine how to proceed.". Other quick decisions could be if you are asked to take on a new responsibility and are only given five minutes to decide if it's something you are prepared to take on. Expert solutions. By understanding this emerging trend, shift leaders will be better equipped to make decisions that lead to improved performance and increased profitability. On a scale of 1-10, how skilled are you in communication? Which part of the position has the steepest learning curve? If there is a reason you believe you require an accommodation, please reach out to Human Resources. 40. Tuesday, March 14th, 2023, 3PM - 6PM Now Hiring: Service & Kitchen Team . Module 1 Panda Express PIC Test. I took charge for two weeks, and the experience was quite positive! When I was working as a server at my last job, we had a lot of customers come through our restaurant every day. This illustrates your ability to transform stress into action, successfully turning a negative into a positive, to accomplish your goal. Try to think of a time when you went above and beyond for a customer. Please note these are practice interview questions and we are not affiliated with the company mentioned in this post. Full-Time. This is a great answer because Panda Express will get very busy at certain times of the day and you will sound like someone who can be counted on to remain focused during this time. General Manager 06/2011 to Present Panda Express - Clinton , ut. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. Interviewers love to hear intelligent questions about their company culture, the work environment, awards and community involvement. This can include ordering food and supplies, tracking the amount of food and supplies the restaurant has and making sure the restaurant has enough food and supplies to operate. * Prefer some Operations experience. Panda Express Hourly (. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. The more flexible you are with your hours, the better your chance of getting hired, so be flexible! Dec 21, 2021 Post Date. Rialto, California, United States Education California State University-San Bernardino Bachelor's of Kinesiology Health Services . You're right - communication is key to being a successful leader. However, with alittle preparation, you can ace the Panda Express Job Interview. Will it help you hone specific skills or provide expertise in new areas? You can make it even stronger by sharing the skills or characteristics you used to excel as a training coordinator such as adaptability or an ability to learn quickly. Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. Pay Range: $17.50 - $24.50 / Hour *. With that said, I am very confident in my ability to quickly succeed. Medical and Dental Insurance I have been responsible for both disciplining and terminating employees. Here is a copy for you. I do not have training in these areas; however, I am more than willing to take this training and become certified before my first shift. Click the links below to learn more about E-Verify. marvelousbodine4097. If possible, let the interviewer know you can work on weekends and/or holidays. I do have classes on Monday and Tuesday evenings. standingeagle1. It sounds like this is a strong example that you can leverage better to illustrate your training expertise. What do you like best about working here? As the Shift Leader, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. I am currently earning my BA in Human Resources and would love to have an opportunity here when I graduate. "If I could further my education in any way I would choose to expand my knowledge in training a variety of Asian kitchen and cooking techniques. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. Flashcards. Don't let this question catch you by surprise! I am seeking a workplace environment that is collaborative and positive and this role seems like a perfect fit. Test Scores This information is unavailable to unknown [or unregistered] users High School Information High School: Edison High School( Fresno, CA) State: . There was a senior citizen at the restaurant and he had finished his meal. "I do not believe in 'taking the fall' for people based on protecting them. You've confirmed that you can be counted on to arrive on schedule. Starting with my first job at Burger King in 1987. I am comfortable with these types of tasks. Job Description Indeed.com. (14) Sincerely. When the manager is not present, you'll be . For example, if the company provides tuition assistance, advanced training, or leadership development programs talk about how those are long-term investments in employee and company success. I don't enjoy setbacks, but I do take them as a learning experience. Have you ever had to take on a task or a role that you felt was over your experience level? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. A Panda Express Shift Leader typically has a wide range of responsibilities, which can include: The salary for a Shift Leader at Panda Express is determined by a variety of factors, including the location of the restaurant, the size of the restaurant, the number of shifts worked, and the individuals experience and qualifications. How do you manage the stressful times? They are responsible for managing the daily operations of the restaurant, including overseeing staff, ensuring customer satisfaction, and maintaining a clean and safe work environment. ", "When I was promoted to training coordinator with my current employer, I only had one week of training before I began the new position. For this reason, I would rate my communication skills as a 7/10. On-Going Career & Leadership Development They want to know they can trust their employees to do the right thing. It required a lot of patience, but it helped me to recognize my leadership potential. The estimated total pay for a Shift Leader at Panda Express is $31,797 per year. Honesty and integrity are valued by all employers. Flashcards. Are you resourceful when it comes to resolving customer issues? - What do you see as the most significant change in this industry over the past three years? ", "Yes. Now, make this answer more memorable by giving a specific example of a time when you helped a particularly difficult customer resolve an issue. If I face a setback in the workplace, I will often ask for help to recover the time, if a deadline is in front of me. "I thrive under pressure and always have, so when I'm given a time-sensitive situation to address, I light up and get down to business. If you do have the experience: "I have been a part of individual terminations and group lay-offs throughout my career. They say that you have a great focus on family, embracing diversity, and helping people to see their potential. Looking at the situation from the customer's perspective is a great place to start! 62 Panda Express Shift Lead jobs available on Indeed.com. I learned how to prioritize my tasks so that I could get everything done before the end of my shift.. I feel this experience prepared me for a leadership role. proactive, respect win-win, great operations, growth, giving. With proper communication, everyone is aware of their role in the process.". The culture fascinates me, and there is so much to learn. Panda Express shift leader; Activity. What is top of mind when it comes to filling this role? Example: In my last position as a server at a local restaurant, I was promoted to lead cook after our regular cook went on vacation. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. As a previous manager, I understand the value of employee honesty. Panda Express Assistant Manager jobs - indeed.com. Discuss with the interviewer how you typically cope with delays in the workplace. Also, what types of career growth opportunities would follow this position? All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. TCI-M2 Concepts, J.V. The night was successful, and my tips were a great reward! Name *. Interview answers were first added by Rachelle Enns on an unknown date, Interview questions were first added on April 3rd, 2017, Interview questions and answers were updated by Rachelle Enns on May 26th, 2018. Job Details. What about this position is the most important? Training: As a shift leader, youre responsible for training new employees and ensuring that all employees are following the companys standards. If possible, share an example of a time when you successfully worked with an employee or team to take corrective action and improve performance. Recommended textbook solutions. A great example of my honesty would be the written reference that I have from my most recent employer. You've answered well by sharing that you break stressful tasks or situations into smaller, more manageable pieces. Apply for A Shift Leader jobs that are part time, remote, internships, junior and senior level. This is an answer you can build on. Make sure to include the positive outcome. ", "When it comes to training in the restaurant industry, I feel that I could use more training in the operation of the point of sale systems. We like the sound of that. We value diversity in all forms and know the strength it brings. . be impeccable with our worlds and actions. My vehicle is only 3 years old and still under warranty.". Medium: 3 sides 3 entrees, serves 18-22 An example would be if a donor has a severe reaction. Tell about the Action you took to overcome a challenge and complete the task. Perhaps you go with a gut feeling. Because I am an open leader, my team will let me know if I need to clarify anything. If I experience a major setback, I will take a few moments to debrief with my manager and discuss what I could have done differently. "I have reliable transportation. We're committed to being your source for expert career guidance. Talk to the interviewer about the extent of your experience with terminations and discipline. ", "Through my research of Panda Express I have found that you stand out most by your dedication to family, quality food, and keeping the quality of your Chinese food despite being labeled as 'fast-food. 95 terms. Be true! A. Katrina B. phone service C. provider D. letter. Of course, your posts always make me hungry! How would you measure my success and what could I do to meet your expectations? Average Panda Restaurant Group Shift Leader hourly pay in California is approximately $19.49, which is 39% above the national average. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. Panda Express is the world's biggest food chain company . 54. Save my name, email, and website in this browser for the next time I comment. Related Searches:All Shift Leader Salaries|All Panda Express Salaries. Created by. Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Be recognized as a world leader in people development to become loved by our guests. It's great to even be 10 minutes early rather than just showing up right on the dot. This ability to make fast decisions is especially helpful in my role as manager when there is an inventory, personnel, or customer issue.
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