Must be a new B of A POLICY. 7OYS's consumer hotline is a free consumer mediation service for those in the San Francisco Bay Area. They couldnt have done that they still need my Pin#. Took 1.5 hrs to create & file the claim. I asked the BOA Fraud Dept how this happened so I could avoid a repeat occurrence, but got no answer. Its been hell to say the least. I know its BOAs fault and they do not want to fix the problems. Terms and Conditions. They filed my claim again. WOW! She was Not friendly At All & spoke so fast I could hardly understand what she was saying. Remember people the first one that deserves this ANGER is the lowlife criminal that did this . I then went to the bank to find out what is going on and the teller said that my account is partially frozen. They have transferred me to numerous people, made me hold for hours, hung up on me on purpose and just disconnected me causing me to call and spend hours again being transferred to numerous people that cannot help me, will not help me, unauthorized to help me, and any excuse they can possibly muster not to return my money on what I gave proven over and over again was fraud. They issued me a new card also but I could not activate because my account was on hold and because of this fraud my edd account got frozen and I could not receive any payments. They supposedly started a claim yet after three weeks I called again because I had not heard anything and I was informed that the claim was filled yet not submitted! As a result, the suit says, the EDD cards security vulnerabilities became a target in 2020 for large numbers of individuals who used cloned cards to make fraudulent ATM withdrawals and unauthorized purchases. A number of legislators are pushing for an investigation. Bank of America had urged the panel to allow the class action lawsuits to proceed separately using "informal coordination" to organize the legal proceedings. My account then went negative. Because they are allowing it, and not doing nothing about it. What are her options ? this is since February. The class-action lawsuit will next focus on the root cause of the massive card hacking and whether Bank of America blundered by not using state-of-the-art chips on the debit cards. Hi, please add me. First published on June 4, 2021 / 1:28 AM. If you have lost money to scam anytime at all, there is a solution. He is also dealing with serious health issues. A new court ruling in a Bank of America class action lawsuit has ruled that the financial institution will have to pay out more than $76.6 million to settle a claim filed by thousands of customers. Just a back and forth ordeal. She volunteered to go with me to the ATM on site informed her that the same issue happened with everybody else I talk to these all said that the card works and it doesnt. I am a woman in construction. It says it is working to re-open claims for those who are eligible and have money in their accounts. I want to punch the decision maker in the face! Today, my Bank of America checking account was frozen. I'm thinking what recourse is there for these families with rent to pay?" Per the case, these customers later discovered that the transfers were reversed and again taken from their accounts, sometimes after they had already spent the money. I told her you didnt ask for a police report two months ago when I called. I have no confidence they will return my money and it happened at my branch B of A bank a mile away. I thought the issue was solved a few days later I received another email from boa on 4/2 that my profile had been updated. I suffer from severe anxiety anyway and this situation has intensified it a hundredfold. I have give up hope that something will be done its 5,708 now I cant get in to my account this is so frustrating _. Hello. I'm like, what? Other users have complained that funds they sent to other consumers via Zelle had been returned to them incorrectly, causing them to mistakenly believe they had more money available than they really did, the suit adds. Over $3000 has been taken. My second unemployment payment hit my account at 1am. In the meantime throughout this whole process, I have been kicked out of where I was living due to being unable to pay my rent and my portion of the utilities, there were several weeks where I was struggling to even have money to eat or to put gas in my car. All rights reserved. Add me. Edd now sends paapwr checks but I cannot get anywhere with BOA. 3:21-cv-00743 in the U.S. District Court for the Northern District of California. Another consumer who says her unemployment benefits were hacked has filed a class action lawsuit against Bank of America. On February 21, 2021, 1 had $983 stolen off my EDD debit card when I went to buy groceries at a Lucky supermarket. Now Im left with no money and hoops to jump through. Here's where we stand, Armed carjacking suspect leads police on dangerous chase. No one cared enough to help me understand the process or why. They have sent one letter in late March telling me that my claim was declined AGAIN, after being closed and reopened over 6 times for what they call Reconsideration. I checked online to see if I was paid and it showed status paid. A class-action lawsuit claims Bank of America promised 'zero-liability to EDD card holders' but isn't delivering, or protecting card holders. In the economic devastation of the Covid-19 pandemic, millions of people are relying on unemployment and similar government benefits to provide money for basic living expenses. I knew there was plenty funds to purchase the groceries and gifts I had for my family. I have tried contacting bank of America and they say they have nothing to do with the account and payments. When you email unemployment, you will get a standard your email back saying they received your message. I never received a card so I called up there and they told me that they mailed one in November 2020 and whoever got it must of lost it and received another one on December 29 the 2020 and I dont know how much they got it n my name, so whatever I need to do just let me know please and thank you so much for your time. Had to call back, said you are a bank look at your atm cameras and you will see that it was not me making the fraudulent withdrawals. Please add me. My hold times are normally 2 hours or more. "I feel like our voice is being heard or being acknowledged," said Yick. Hi Im in Las Vegas Nevada and the same is going on here. Bof A has me running around in circles. I have been a customer of Bank of America for most of my life and I have never had such poor customer service. TIA. I pointed out that I had received a letter assuring me that the credit was permanent and they directly when against what they had told me and still got nowhere. My claim has been denied several times even though the ATM charges were from the UK! I still havent received my money. drug injury lawsuits and product liability lawsuits. I had 860 stolen January 3rd. Two months go by and NOTHING! I got passed around multiple people for almost 3 hours and then finally finished my call to file the claim. These Bank of America cards are supposed to be protected by the Zero Liability policy, I guess thats just a lie they are allowed to get away with. She couldnt tell me what exactly the process is and how long it would take if Im at all in the queue. 2023 CBS Broadcasting Inc. All Rights Reserved. I have done what was requested of me and feel that my funds are of no importance to them and have had no success in getting an honest answer when earnestly requesting one. Please send me information on how I may join this law suite. Someone took $900 from my husbands account on Easter. THIS THEFT IS NO LONGER GOING TO BE CONSIDERED misdemeanors its getting shut down and going federal so you better make damn sure you are doing the right things because claims will be least of worries when they start doing real arrests ! However, this can result in some functions no longer being available. "It is certainly a win for the plaintiffs. Why is it that they cant even give you a time frame as to when to expect your money back?! 900 dollars so i called the bank and they said someone had made a wihdraw from a atm in brea ca. It took me 5 months. Although the defendants advertise that Zelle, the countrys most widely used peer-to-peer money transfer service, allows for money sent to a consumers bank account to be available typically within minutes, the service has nevertheless been the subject of widespread consumer complaints from Bank of America customers who have claimed funds transfers were unexpectedly reversed in late January 2023, the complaint states. I was treated like I was annoying them by asking questions. And who decided to come up with this fraud department that doesnt know f****** that s*** from s*** that f****** froze my account and now its still f****** closing but its open but negative amounts please explain. I went through all the necessary steps to unfreeze my accounts, verified my Identity with the state edd and everything, and still have nothing. Also, I am in a different state from where the withdraw took place.?! Get class action lawsuit news sent to your inbox sign up for ClassAction.orgs newsletterhere. The EDD acknowledges issues through its online system. You cannot hold someones money and tell them that you dont know why they cant get it out it doesnt make sense at all. It also claims the bank failed to reimburse victims as required by the EDD contract, and left them on hold for hours as they tried to file claims. Over the last few months, KPIX 5 has spoken to dozens of people who say not only are they victims of fraud, but they've had no luck trying to get help from the bank or from the EDD. Their attitude is totally different from their non-EDD customers. Unfortunately I can not afford to have my card shut down / put on hold its my life line iv been a contractor / home improvements for yrs but covid has destroyed me and now living in my rv in parking lots and my card allows me to fuel my generator so I at least have electricity but I certainly can not and will not tolerate being robbed or stolen from. It is true! The representative today stated that they now have 45 days to decide whether or not to issue the creditits all a scam, meanwhile we are making arrangements and accruing fees. I reported it but the person that took my report and started my claim with Bank of America made a comment that it was pretty odd that I was missing money but still had my card and the ATM the card was used at was in the same city I lived in. com, i, invested $126000 and made profits of $210000 but when i tried to, withdraw they contacted me and said i had to pay a withdrawal tax to the, an extra $48000 which i paid though it doesnt make any, sense, then another account manager with the name Elias contacted me and, asked me to pay more and when i refused they flagged my account and, later and all my efforts to contact their customer service proved, abortive. They said they are canceling my card and will send me a new one in the mail. my benefit expiration date changed from 12/26/20 to 04/10/21 and they didnt let me know at all! I wont be the one to alter someones livelihood. I have called them hundreds of times and have spent hours on the phone even put them on a phone conference with edd to price Im all cleared and still nothing. I have called many many times after just to be put on hold to look up then they hang up. I couldnt believe. I have since received a deposit from EDD but have no way to access with BOFA having a block on my account. When I got their letter in the mail it said they were closing my claim because EDD froze my account. The representative assured me someone from the Closed Claims for Reconsideration Dept. But this time it was far from it. I had to refax again today. ( I had to go 2 months without any income. Couple of days later I got in a letter from BOA stating that my case is closed and Amy remaining balance now can be use. Which in itself makes no sense as theres a BofA atm 100 feet away, why pay $3 to use a different banks atm. This most recently filed class action lawsuit claims that Bank of America used antiquated technology for unemployment benefit recipients. I never received my initial card from Bank of America and I finally called and they said that a card had never been issued to me and they would sent me out a new one. your claim status, claim form or questions about when payments are My card says, CLOSED. I lost track of everything when I just gave up what now I dont want to give up I just want to see them face some kind of punishment for what they did to us me whoever went through this s*** that they put you through or me or he or she these f****** punks dont discriminate when it comes to f****** people over and I still have these emails from them but yet they cant even unlock my mobile banking. I guess it just doesnt matter because Im sure in the eyes of the uppers at the banks I am just simply a sheep. THE BEST!!!
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