This question determines if you can function well in a competitive environment. "I have worked in retail for the past eight years. I interviewed at Waitrose. Show the hiring manager that you value customer service and always put your customers' needs first. You will get the best work from me if I am being treated with respect and feel appreciated.". Get all 12 interview questions and suggested answers for your Waitrose Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). Very laid-back, almost forgot I was in an interview. I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. Went for interview and we as given a written test of how you would sell to certain people then asked 3 questions which I thought were completely over the . Full Suggested Answer & Detailed Response, Question 5, ", "I am able to commit to the hours as shown in the job description and am available outside of college times. What is the interview process like at Waitrose? They asked basic questions which were simple and easy to answer. From what I understand, if a customer is not happy with a product that has been bought in a Waitrose store, customers can return the item or package, along with their proof of purchase, within 35 days. The complaint steps literally saved me for my interview earlier, thank you!!:). My most challenging position was with Company ABC. If unsure of the best decision, I would ask my supervisor for clarification. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. If you gave notice, they want to understand what you did not like about your job to see if you would fit in with the company culture. They keep employees motivated to do a great job and ensure they are on top of their KPIs. ", "I have a transformational leadership style. ", "I dislike working in an environment that is hostile and negative. The interview process was easy and enjoyable. Then once got through that stage. First is the psychometric tests followed by a group interview and then a solo interview. I felt everything was relevant. To make yourself stand out, thank the interviewer at the beginning of your response for letting you ask questions. They also guide our commitment to empower all Partners who work here, whichever part of the business they work in:DO RIGHT: We act with integrity and use our judgement to do the right thing.ALL OR NOTHING: We put everything we have into everything we do.GIVE MORE THAN YOU TAKE: We put more in, so everyone gets more out.BE YOURSELF. ", "I believe with a little training, I could very easily create some attractive displays. Q9. When responding, back up why you would like your requested salary based on your skills and experience. I think that I would be the best person for this job because I have a great appreciation for what Waitrose is achieving in the retail marketplace. It felt good to help, and I do not mind helping others when needed. Waitrose Interview Process; watch this thread. Honesty is incredibly important when working with cash transactions and valuable merchandise. Stupidly hard questions for the role - it was like I was interviewing to be CEO. PassYOURinterview at the first attempt! Interviews at Waitrose Experience Positive 78% Negative 7% Neutral 15% Getting an Interview Applied online 95% In Person 2% Recruitment Agency 1% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (381) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) Focus on asking questions specific to the role you are interviewing for or the company culture and work environment. The process took 3 weeks. Q5. And second, are there any required qualifications you do not see on my resume?". I do not participate in drug use, and you can be assured that I will maintain a clean record if you hire me for this role. The interviewer wants to hear that your references will positively describe you. Interview Questions. Which all went well. They want to hear that you plan to avoid being late to work and that you call your supervisor if you are going to be tardy. "I have worked with many personalities and management styles with great success. Performance incentives can be very motivating. They asked basic questions which were simple and easy to answer. However, with a small amount of preparation you can ace the Waitrose Interview. I'm 17 and after reading other peoples experiences on here, I thought I would post mine just to help others So I applied online and got an email asking whether I would like to go for a group . ", "As a sales professional, I am driven by a challenge with a financial perk. ", "Just yesterday, I had a customer make a purchase and noticed that she was struggling with her bags. TIP #5 At the end of your Waitrose interview, you may be given the opportunity to ask the panel some questions. You want to earn a decent salary but do not want to respond in a way that will talk you out of a job. Candidates applying for Shop Assistant had the quickest hiring process (on average 5 days), whereas Hospitality Partner roles had the slowest hiring process (on average 21 days). Focus on being direct and honest, and explain why you left your last place of employment. Common stages of the interview process at Waitrose according to 1,343 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. We have a set of five values that were created by Partners, for Partners, to explain what it means to be a Partner and what makes a great one. Tasks required are mainly focused on show how you can organize stuff. You are the tops! If there is anything in your schedule that may hinder your availability, be sure to address this. I have some photos on my phone of displays I created if you want to see them. Strong customer service abilities and a customer-focused approach to work; Be able to resolve customer complaints and deal with queries in line with company policy; Follow your training and operational procedures to meet the requirements of your role; Demonstrate effective team-working skills and complete tasks thoroughly and efficiently; In certain Waitrose roles, you will be required to work unsociable hours and also at weekends; Wear the Waitrose uniform with pride and act as a positive role model for the organisation; Meet the expectations of customers with a view to encouraging them to return to the store time and time again. I have a strong work ethic and moral compass and seek opportunities to help others. Waitrose Interview Questions in Sheffield, UK - glassdoor.sg Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Last year my earnings were ?52,000, and I would like to stay in the same range or slightly higher based on my years of experience in this industry. It was fast and easy, asked several questions and had a group part before. Full Suggested Answer & Detailed Response. Rather than going to my manager with the complaint, I offered to take on some of her workload so she would have the time to complete the schedule. I do not have a criminal record and have never even had a ticket or citation issued.". After describing the environment you dislike working in, end your response on a positive note. I created a presentation and gave it to my manager, who took it to upper management. Waitrose Warehouse Assistant Interview Questions | Glassdoor Who has created the answers to the interview questions? Perhaps you want to learn how to work in a leadership position or learn how to work in sales. Waitrose Group Assessment Guidance and Practice The selection process for the John Lewis Partnership (JLP) can see candidates participating in number of different types of interview. Talk to the interviewer about a time you have handled a supervisor who does not interact with you in a way you like. Explain to the interviewer what your ideal employer looks like so they can determine if you will be a good fit for the company culture. I take an evening college course on Tuesdays and Thursdays, so I would not be available those days after 5 PM. "I left my last job because there was no room for professional growth or advancement. Display to the interviewer that you can do more than the bare minimum. I applied online. Common stages of the interview process at Waitrose according to 7 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. If I could express a preference, I feel that I am best with a manager who allows me autonomy while still investing time in me through mentorship and training. It is best to describe your ideal employer as one that is the same as Waitrose. I applied online. Which all went well. Thanks a lot! I got an indication as to whether i got the position or not towards the end. I appreciate that you want me to start with the basics of the inside sales before moving into outside sales. I am geared for healthy competition, so when we had contests, it greatly motivated me. Waitrose Interview Questions (2023) | Glassdoor Very laid-back, almost forgot I was in an interview. I do not prefer close supervision as I am confident in my skills. The interviewer asks this question to see that you have read the job description in its entirety and determine what aspect of the role you like the most. Interviews at Waitrose Experience Positive 64% Negative 9% Neutral 27% Getting an Interview Applied online 100% Difficulty 2.9 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (378) Sales Assistant (86) Customer Assistant (79) Customer Service Assistant (61) See more interviews for top jobs Also included general questions of experience in customer service e.g: tell me a time when. I would avoid approaching the employee as I would not want to make it a personal issue. Most retail positions require a wide range of hours, including evenings, weekends, holidays, overtime, and split shifts. "I have researched your core values online and feel your values align with mine to a tee. Felt like a formality rather than a real test of an interview. "I had zero unexcused absences last year. Well structured and flexible: few questions about how to deal with difficult situations and how to deal with team work. Assure the interviewer that you can handle a situation like this with poise while keeping the customer happy and the needs of the company in mind as well. "My most recent employer and all others would say that I have strong character and always choose honesty first. It was great.". Talk to the interviewer about your past year's attendance at your previous job. ChloeO. PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. Stupidly hard questions for the role - it was like I was interviewing to be CEO. Interviews at Waitrose Experience Positive 77% Negative 15% Neutral 8% Getting an Interview Applied online 100% Difficulty 2.2 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (380) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) See more interviews for top jobs If you hire me for the position, you will not be disappointed in my performance. In my current position, the hours are great, my coworkers are nice, and I receive fair compensation.". For example, you might like that you will be responsible for training all new employees and providing regular performance evaluations. I love that you act with integrity, give it your all, and give more than you take. The interviewer wants to hear that you can work in different types of situations but that you do not need close supervision. I used to work at Waitrose and my former manager told me she really liked my answers on the online tests, so obviously they take everything into consideration as it is the managers who decide if you get an interview. While I feel that Waitrose's 30-day return policy is more than fair, there may be situations where a customer could not return the item in that time frame. First is the psychometric tests followed by a group interview and then a solo interview. Focus on describing what you like most about the job and provide your reason why. How to Answer: Why Do You Want to Work Here? Thank you so much! In my opinion, the Waitrose brand is synonymous with quality and outstanding customer care. Glassdoor users rated their interview experience at. "Last year, when I was managing our weekend shift, I noticed a pretty solid opportunity for us to save on overtime hours. Waitrose Interview Questions and Answers 1. The interviewer hopes to hear that there is no reason not to hire you! Candidates applying for Shop-floor Assistant (Christmas Temp) had the quickest hiring process (on average 1 day), whereas Graduate Trainee roles had the slowest hiring process (on average 150 days). Very detailed o line application process. 1 community answer was added by Lauren McCabe on October 31st, 2019. Assure the interviewer there is no reason why they shouldn't hire you. Thirdly, our interview guides and training just work. What is your most important success so far? The hours were just not right for me in the end which is a shame. ", "I do not require performance incentives to do a great job. He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. We are using cookies to give you the best experience on our website. You might wrap it up by sharing that you are customer-focused, have a proven employment record, and have excellent references. "I have a strong creative flair and enjoy creating attractive displays. I love how you place high standards on animal welfare, environmental responsibility, and the well-being of the communities where you operate. Then describe how you would handle a competitive work environment by doing your best while having a positive attitude and working well with your coworkers, showing you value teamwork and sportsmanship. If you have suggested change in another area of your life, use that example in your response. "Whenever I have had a supervisor who does not properly communicate with me, I try to learn their communication style and emulate it. Many retail-based organizations require their employees to wear a uniform. Therefore, any date prior to 2019 might not be accurate. All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. ", "I ensure that my customers' needs are met by actively listening to them and asking the right questions. I have seen the uniforms worn by the retail employees at Waitrose and see that it adds a strong level of professionalism. Want to know what questions Waitrose ask at interview? One time a situation did not go the way you expected, How would you deal with a customer complaint, when in the past have I shown time management, Tell me an example of when you received a good customer service, describe your experience and how would you apply that experience to working in this company. Having studied the job description for this role, I feel I have the required skills, qualities and attributes to not only perform the job to a high standard, but to also maintain the standards you expect of your employees and partners. I gave two weeks' notice and left the company on good terms.". Think about the constructive things your references have said about you in the past. Before your interview, research Waitrose's leadership style online. The hours were just not right for me in the end which is a shame. Q11. Felt like a formality rather than a real test of an interview. "I describe my leadership style as collaborative. I work very hard to ensure I speak to everyone in terms they can understand. Discuss with the interviewer why you want to make a change and how this particular role fits well with the changes you seek. ", "I rate myself an 8 out of 10. Full Suggested Answer & Detailed Response, Question 7, Asking the right questions and very brief. Full Suggested Answer & Detailed Response, Question 12, It will not look good for you if you say nothing will show up during your reference check and something does. Your job duties will include speaking with customers, coworkers, and managers. Heres why you should buy with PassMyInterview.com. You want a rating of at least an 8 to show you have strong math skills. If there was a specific problem with a product or item, I would share this with my supervisor or Team Leader so he or she could then investigate the matter further.. We do not have advertisements on our pages but we do try to make money through paid-memberships. I was invited to a teams online call to talk with a manager, and basically have a virtual interview. Here we. It is best to ask at least a question or two, showing the interviewer your eagerness to learn all you can. QUESTION Waitrose has an exceptional reputation within the industry. Interview Questions for Waitrose Supermarket Assistant.Tell me about how you worked effectively under pressure.What is most significant to you in an Executive Waitrose Supermarket Assistant. The interviewer does not want to hear that you left your previous job because you did not like your boss or are switching industries because you could not tolerate the schedule. The interviewer would like to know how you would respond if your coworker did not show up for their shift and you were asked to cover. After identifying three qualities that make you an excellent fit for the role, explain why these qualities will benefit Waitrose if hired. Rest assured, I am reliable and always come to work on time. They did not have a store in the area where I moved, so I could not transfer. The interviewer wants to know what you like the most to see where your strengths lie. I communicate effectively with diverse groups and know how to bring out the best in people. I also appreciate that you allow yourself and your employees to be themselves while working as a team. There is no reason why you should not hire me.". All rights reserved.PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UETerms & Conditions | Privacy Policy. The hours were just not right for me in the end which is a shame.
